Privacy Policy

Effective date: January 1, 2025
Applies to: U.S. visitors and customers of shetore.com
Company: Shetore LLC
Address: 8 The Green STE B, Dover, DE 19901, United States
Contact: info@shetore.com

Shetore LLC (“Shetore,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use and share it, and the rights you may have. This Policy applies to the Site, our checkout, and related communications and analytics.

1) Information We Collect

We collect information directly from you, automatically via cookies/trackers, and from service providers.

A. Information you provide

  • Name, email, phone number

  • Billing and shipping addresses

  • Order details, order notes

  • Support messages and return requests

  • Marketing preferences (e.g., newsletter opt-in)

B. Payment information

  • Payments are processed by Stripe and/or PayPal.

  • We do not store your full credit card or banking details.

  • Stripe and PayPal securely collect and process this data.

C. Automatically collected data (cookies & similar technologies)

  • IP address, device identifiers, browser type, pages viewed, session duration

  • Analytics and advertising data via tools such as Google Analytics, Meta/Facebook Pixel, TikTok Pixel

  • Inferences about preferences and interests for personalized recommendations

2) How We Use Your Information

  • Process and fulfill orders

  • Handle payment and billing

  • Ship products and manage delivery

  • Provide customer support and handle returns

  • Personalize your shopping experience

  • Improve site performance and security

  • Run analytics, marketing, and retargeting campaigns

  • Send order updates and, if opted in, promotional emails or SMS

3) How We Share Information

We may share your data with:

  • Service providers: hosting, payment processors (Stripe, PayPal), shipping carriers, analytics, customer support

  • Advertising & analytics partners: data may be used to personalize ads

  • Legal obligations: tax compliance, fraud prevention, regulatory requirements

  • Business transfers: in case of mergers, acquisitions, or asset sales

⚠️ Note: We do not sell customer lists for money. However, under California law, cookie-based advertising data sharing may be treated as a “sale” or “sharing.” You have opt-out rights under U.S. state privacy laws (explained in Section 6).

4) Cookies, Analytics, and Advertising

We use cookies, pixels, and similar technologies for:

  • Site functionality and security

  • Measuring performance and traffic

  • Personalizing product recommendations

  • Optimizing advertising campaigns

You can:

  • Manage cookies via your browser

  • Use our cookie consent banner if available

  • Opt out of personalized advertising via your privacy rights (Section 6)

5) Data Retention

  • Order, billing, and tax records → kept for up to 7 years (required by law)

  • Marketing data → stored until you unsubscribe or request deletion

  • Analytics/ads cookies → retained based on third-party vendor policies

6) Your Privacy Rights (U.S.)

Including California CCPA/CPRA rights

Depending on where you live, you may have the right to:

  • Access the personal data we collected about you

  • Delete your personal data (with exceptions)

  • Correct inaccurate personal data

  • Opt out of data “sale” or “sharing” for targeted advertising

  • Limit the use of sensitive data (we do not intentionally collect sensitive data)

How to exercise your rights

  • Email us at info@shetore.com with “Privacy Request” in the subject line

  • Or use the Do Not Sell or Share My Personal Information link in the footer (coming soon)
    We may require verification to protect your data.

Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided data, contact us immediately.

7) Security

We take reasonable steps to secure your information:

  • Encrypted payment processing via Stripe and PayPal

  • SSL-secured connections

  • Security monitoring and fraud prevention tools
    However, no system is 100% secure.

8) Marketing Communications

  • Promotional emails and SMS require your consent

  • You may unsubscribe anytime

  • Order confirmations and essential updates will still be sent

9) International Transfers

We currently sell only within the United States, but some service providers may process data on servers located outside the U.S.

10) Changes to This Policy

We may update this Privacy Policy periodically.

  • We will update the Effective Date above when we make changes

  • Material updates may be announced via email or a site banner

11) Contact Us

Shetore LLC
8 The Green STE B, Dover, DE 19901, United States
info@shetore.com